Automate SIEM alert enrichment with MITRE ATT&CK, Qdrant and Zendesk
Turn raw SIEM alerts into enriched, analyst-ready tickets with MITRE ATT&CK context attached automatically. Your SOC spends less time on lookup work and more time containing real threats.
The flow
How the integrations connect.
Google DriveZendeskAI AgentOpenAI EmbeddingsOpenAI ChatMemory BufferStructured OutputToken SplitterDocument LoaderQdrant
Tools used
10 integrations
Built on n8n. Same pattern works on Make or Zapier for simpler runs, or on a custom Node or Python service when reliability and volume justify the build.
- Google Drive
- Zendesk
- AI Agent
- OpenAI Embeddings
- OpenAI Chat
- Memory Buffer
- Structured Output
- Token Splitter
- Document Loader
- Qdrant
Detail
What it actually does.
- Ingests SIEM alerts as they arrive and parses the key indicators for enrichment
- Queries a Qdrant vector store of MITRE ATT&CK techniques for relevant tactics and mitigations
- Uses an AI agent to match alert behaviour to known adversary techniques
- Generates a structured threat summary with severity, tactics and recommended next steps
- Creates or updates a Zendesk ticket with the enriched context attached
- Maintains conversational memory so follow-up alerts on the same incident stay linked
- Keeps the ATT&CK knowledge base refreshed from source documents in Google Drive
Common questions
Before you book a call.
Answers to what most teams ask when they look at a workflow like this. If yours is not here, ask us on the call.
Can you build this it ops workflow for our team?
Yes. We design and ship workflows like this as part of our AI Chatbots practice. The fastest way to scope it is a 30-minute call — we share what we would build, what it would cost, and how fast it would ship.
What tools does this workflow use?
The default build connects Google Drive, Zendesk, and AI Agent, plus 7 other integrations. The same pattern works on n8n, Make, or Zapier for simpler runs, or as a custom Node or Python service when reliability and volume justify the build. See Workflow Automation for how we choose the right platform per use case.
What does a build like this typically cost?
Most workflows of this complexity sit inside a Discovery sprint or a small Build engagement rather than a fixed-price product. See our pricing model for how engagements are structured, or book a call and we will scope this specific workflow against your stack.
Have you shipped something like this for clients?
Yes. See our case studies for examples of automation and AI builds we have delivered, including a podcast platform we took from zero to 261K monthly Google impressions in six months on a content + automation engine.
What other IT Ops workflows can you build?
Plenty. Browse our other IT Ops workflow ideas for documented patterns, or tell us what you would like to automate — most clients arrive with a problem rather than a specific workflow in mind.
Want a workflow like this in your stack?
30-minute call. We share what we would build, what it would cost, and how fast it would ship.